Using 222net means these terms govern how your account, transactions and content access work. Availability depends on your local law and eligible regions in Bangladesh — read this page to understand what applies to you specifically.
Jurisdiction-dependent access
Account and transaction scope
bKash and Bank Transfer context
Your rights, clearly stated
POLICY SCOPE NOTICE
How This Policy Works on 222net
These terms apply to every session you open on 222net, whether you reach us through a mobile browser or a desktop connection. Access to account features, games and transaction tools — including deposits via bKash or Bank Transfer — is subject to whether your use is permitted under the laws of your jurisdiction. We do not determine local legal status on your behalf; it is your responsibility to confirm that accessing this platform is lawful where you are located. Where local law restricts or prohibits online gaming activity, we cannot facilitate account access or financial transactions for accounts in those regions. Our policy documents cover how we handle account data, how transaction records are retained, what cookies we set and under what conditions accounts may be suspended or closed. These documents are updated when our operational or compliance posture changes, and the current version published on this page applies from the moment it is posted. If you continue to use your account after an update, you accept the revised terms. For questions about specific clauses, contact our support team through the routes listed on this page.
bKash deposit records
Bank Transfer transaction logs
Mobile session data
Account wallet history
Policy update notices
WHAT THIS COVERS
Inside and Outside This Policy's Reach
Not every part of your experience falls under the same policy clause. Here is how we draw the lines so you can see exactly what is governed, what depends on third parties and what sits with you.
Account Access
Logging in, session continuity across mobile and Wi-Fi, and account credential management all sit inside this policy. We set out how your login state is maintained and what happens when a session ends unexpectedly on your device.
Transactions
Deposits and withdrawals processed through bKash or Bank Transfer are covered by the transaction terms in this policy. Records of each transaction are retained in your account history and available for you to review when signed in.
Site Content
Game content supplied by studios in our lobby — including titles from Habanero, Pragmatic Play and PG Soft — is governed by each studio's own content terms. Our policy covers how we present that content, not how each studio produces it.
Third-Party Services
Payment processors, mobile wallet providers like bKash, and network carriers operate under their own terms. When a transaction moves through a third-party rail, their terms also apply. We cannot override or amend those external terms on your behalf.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
This policy is not passive — there are concrete steps you can take at any time. Reviewing your transaction history, correcting account details and raising a policy question are all straightforward from within your signed-in account area. If you believe information held on your account is inaccurate, open the account settings section and follow the fields shown there to submit a correction. For transaction records related to bKash or Bank Transfer deposits, the history tab in your wallet area shows dated entries you can cross-check against your own records. If something does not match, contact support directly with the transaction reference visible in your account. Closing your account is also within your rights — the process is handled through the account settings page or by contacting support, and we will confirm the closure and data-handling steps in writing. We aim to acknowledge all policy-related requests through the support route you used to submit them.
Review Your Records
Open the transaction history in your account wallet to see dated entries for every bKash or Bank Transfer deposit. The reference numbers shown there are the ones to quote if you raise a question with support.
Correct Account Details
Account settings let you update contact information and review what we hold. Follow the fields shown on that page; do not send sensitive details through unencrypted channels.
Raise a Policy Question
Send your question through the live chat or email route listed in the support section of this page. Include your account reference so we can locate your records without delay.
Request Account Closure
Submit a closure request via support. We will confirm the steps, handle outstanding balance questions and outline how your data is managed after closure, in line with current policy.
CONTACT POLICY TEAM
How to Reach Us on Policy Matters
For any legal or policy-related question — including data queries, account corrections or terms clarifications — use the contact routes published on this site. We do not list channels or hours we cannot confirm.
Live Chat
Open the chat widget visible on the site to reach the support team directly. Mention that your query is policy-related so it is routed to the right person.
Email Support
Send policy and account questions to the email address published in the contact section of this site. Include your account reference and the specific policy clause or transaction in question.
Account Help Centre
The help section in your signed-in account area contains policy summaries and links to the full documents. Check there first for answers to common questions about data handling and account terms.
HOW WE HANDLE THIS
Data, Cookies, Security and Retention on 222net
We keep this section specific so you know exactly what is collected, how long it stays and where to go if something needs changing.
Data Handling
Account registration data, transaction records for bKash and Bank Transfer activity, and session logs are retained as set out in our privacy document. We do not share account data with parties outside the scope described in that document.
Cookies and Session Data
We set cookies to maintain your session across mobile and Wi-Fi switches — this is what keeps your account state intact when your connection changes. You can review cookie settings in your browser; disabling certain cookies may affect session continuity.
Account Security
Password management and login verification steps are shown in your account settings. If you notice an unrecognised login, use the account security section immediately and follow the instructions shown there, then contact support.
Requesting Changes
To request a correction, deletion or export of your account data, use the email support route listed on this page. Specify what you are requesting and include your account reference so we can act on it accurately.
POLICY QUESTIONS ANSWERED
Common Questions About Our Legal Terms
These are the questions we see most often around account rights, data and policy scope. If your question is not here, the support routes above are the right next step.
Does accessing 222net from Bangladesh mean I am covered by this policy?
This policy applies to all accounts on 222net regardless of how you connect. However, whether your access is lawful depends on your local law and eligible region. We recommend confirming that online gaming is permitted under the laws that apply to you before opening or using an account.
Where can I see my transaction records for bKash and Bank Transfer deposits?
Sign in to your account and open the wallet or transaction history section. Each deposit made via bKash or Bank Transfer appears there with a date and reference number. If a record appears incorrect, contact support with that reference number to raise a query.
How do I correct information 222net holds about me?
Open account settings while signed in and use the fields shown there to update your details. For changes that cannot be made directly in settings — such as identity corrections — submit a request through email support with your account reference and the specific detail to be corrected.
What happens to my data if I close my account?
After closure, we retain data for the period set out in our privacy document, as required by our operational and compliance obligations. We will confirm the retention period and data-handling steps in writing when we process your closure request. Submit the request through live chat or email support.
Do the game studios like Habanero or Pragmatic Play operate under 222net's policy?
Studio-supplied game content is governed by each studio's own content terms. Our policy covers how we present those titles in the lobby and how your session data is handled on our side. Any queries about a specific game mechanic or studio practice should go to that studio directly.
How will I know when these legal terms are updated?
We publish updated terms on this page and the current version applies from the date shown at the top of the document. If you continue to use your account after an update is published, that constitutes acceptance of the revised terms. Check this page periodically to stay current.