Sports / Casino
At 222net, we handle your account data with care. This policy explains what we collect, why we collect it, and what choices you have — all in plain language, without the legal fog. Access and eligibility depend on your local law and the eligible regions we serve.
When you open an account on 222net, we collect the information you submit during registration — your name, contact details and account credentials. We also record transaction activity linked to your account, including deposits made through bKash or Bank Transfer and withdrawals processed to your nominated method. This activity log is held to keep your account accurate and to resolve any dispute you raise. We collect device and session data — browser type, operating system, IP address and session timestamps — to support account continuity across Wi-Fi, mobile data and different handsets. This is how your balance and session state carry over when you switch networks on your phone. We do not sell your personal data to third parties for marketing. We may share data with service partners who help operate the platform — payment processors, fraud detection systems and account verification services — under strict data-handling terms. Your data is retained for as long as your account is active and for any further period required by applicable law in the regions we serve. You may request a record of what we hold at any time by contacting support.
This policy covers activity on 222net and applies to every account holder in regions where access is permitted under local law. It does not extend to third-party websites linked from our platform, nor to services operated independently outside 222net. Check local law and eligible region status before relying on any specific provision.
Covers data collected when you log in, maintain a session or update your profile. This includes device identifiers and session tokens used to keep your account continuous across mobile data and Wi-Fi switches.
Covers payment records linked to your account, including bKash deposits and Bank Transfer activity. Transaction data is held for account accuracy and dispute resolution; it is not shared for marketing.
Covers how we record your interaction with the lobby, game rooms and account pages on 222net. Browsing behaviour on our own domain helps us maintain session state and improve navigation paths.
Does not cover third-party payment processors, external game studios or any site you reach by following a link away from 222net. Those services operate under their own privacy terms, which we do not control.
You are not locked out of your own data. Several actions are available to you directly, and others can be handled through our support team. To review the personal details we hold, open your account settings page and check the profile section — the fields there reflect what is stored against your account. If any detail is wrong — a contact number, an email address, a name spelling — you can update it from the same screen, or ask support to correct it on your behalf if the field is not editable. If you want to know what transaction records we hold linked to your bKash or Bank Transfer deposits, contact support with your account reference and we will confirm the scope of data on file. Requests to close an account and remove data where permitted by law should also go through support. We aim to acknowledge data-related requests promptly, though response times depend on volume and the complexity of each request.
Open the profile section of your account settings to see the personal details stored against your account. What appears there is what we hold for identity and contact purposes.
Edit contact details directly in account settings where the field allows it. For fields that are locked after verification, contact support with your account reference to request a correction.
If you want to know what specific data we hold — including payment history linked to bKash or Bank Transfer — send a query to support with your account reference number and the nature of your question.
To close your account and request removal of data where local law permits, contact support directly. We will confirm the process and any retention obligations that apply in your region.
If you have a question about how we handle your data or want to exercise any right under this policy, use one of the contact routes below. We handle policy queries through the same support paths as account and payment questions — there is no separate privacy department number to find.
Open the chat widget on 222net while logged in to reach support directly. Mention that your query relates to the privacy policy so the team can route it correctly.
Send a written query to the support email address listed in your account's help section. Include your account reference and describe the specific data matter you are raising.
The help section inside your signed-in account lists current contact options and any published response guidance. Check there first for the most up-to-date routes available in your region.
We take straightforward steps to protect the data tied to your account. Our approach covers how data is stored, what cookies do on the site, how long we keep records, and who you contact when something needs to change.
Account and transaction data is held on servers with access controls in place. We do not store full payment credentials — bKash wallet numbers and Bank Transfer references are recorded only as transaction identifiers, not as live payment instruments.
We use cookies to maintain your logged-in session and to carry your balance state across network switches on mobile. These are functional cookies. You can manage cookie behaviour through your browser settings, though disabling them may affect how the account session holds across devices.
We keep account records for as long as the account is open and for any additional period required under applicable law in eligible regions. When an account is closed and the retention period has passed, personal data is removed from active records in line with our standard process.
When we update this policy, the revised version is published on 222net with a note indicating what changed. Continuing to use the account after a policy update is published means you have had the opportunity to review the new terms.
These are questions we get about how this policy works in practice — covering data access, payment records, cookies and how to contact us.
We collect the name, contact details and credentials you submit during registration, plus device and session data generated when you log in. Transaction records — including bKash deposits and Bank Transfer activity — are also stored against your account for accuracy and dispute purposes.
Yes. Open your account settings to view the profile details stored there. For a broader picture of what we hold — including transaction records — contact support with your account reference and we will confirm the scope of data on file.
Editable fields in account settings can be updated directly. If a field is locked after verification, contact support with your account reference and describe the correction needed. We will update the record once identity is confirmed through the standard account process.
We do not sell your data for marketing. We share data only with service partners who operate parts of the platform — payment processors, fraud detection services and account verification providers — under strict handling terms. We do not share data with unrelated third parties.
When your account closes, we retain data for the period required under applicable law in eligible regions. After that retention period passes, personal data is removed from active records. Contact support to start an account closure request and ask what retention period applies to your region.
Functional cookies keep your session active and carry your balance state when you switch between Wi-Fi and mobile data. Turning cookies off in your browser may cause the session to drop when your network changes. We do not use cookies to serve third-party marketing on your device.